Water Damage Repair
Water damage restoration from leaks or floods is our specialty. At Crystal Drain we have the state of the art equipment and trained technicians to quickly remove the water in your property by extracting it and drying it out. We perform water damage clean up restoration for both residential and commercial properties. Most importantly we can mitigate your loss and stop further damage with our immediate response.
Water damage is a major contributor to loss of property because if not treated quickly it can quickly spread and cause further, large scale property loss.
Water damage can come from many sources and must be treated differently depending on the source. At Crystal Drain we have the equipment and highly trained technicians to properly clean up the water, stop further damage and treat the affected areas to restore your property to pre-loss condition.
Water damage categories
Category 1: Also know as “Clean Water” refers to flooding from a source of water that does not pose any threat to humans. This is typically a water supply line from a water heater, faucets supply lines, dish washer supply lines, washing machine supply line, toilet supply lines and other supply lines in the walls. If flooding from a clean source of water like this is treated quickly we can often save most if not all of your flooring, walls and contents.
Category 2 : Also know as “Grey Water” refers to flooding from a source of water that contains a significant degree of biological, chemical, or physical contaminants and can causes sickness and extensive damage to your property. Category 2 flooding will usually come from toilet bowls with urine, water discharge from dishwashers or washing machines, sump pump failures and other water that should go through the sanitation system. Any areas that have been contaminated by the water will need to be removed to prevent possible mould growth and mitigate and further damage to your property.
Category 3: Also known as “Black Water” refers to flooding from an extremely unsanitary source which contains harmful bacteria and fungi which will cause severe discomfort or sickness. Category 3 flood damage will usually come from sewage back up in your toilet or sink. Other sources include seawater, rising water from rivers or streams, ground surface water entering your home or standing category 2 water that is not promptly removed and left standing for 48-72 hours. To treat this type of flooding requires extremely specialized equipment and training and will often require mould remediation after dry out is completed.
In all of these cases the sooner you call the sooner we can mitigate the damage and save more of your property. Our licensed and certified professional, Crystal Drain, water damage specialist who will restore your water damaged property the quickest and safest way possible using their training, latest technological equipment and extensive experience.
Water Damage Restoration process
1st step: Remove all standing water with water extractor and pumps then dry all surfaces.
2nd step: Carpets and padding are pulled up. Floors are dried completely.
3rd step: Important documents, works of art, furniture, draperies, computers, appliances and other electronic equipment are thoroughly dried and brought back to pre-damage conditions whenever possible.
4th step: Finally, the site is decontaminated and disinfected to kill bacteria resulting from organic waste with specially formulated antimicrobial solutions.